Policies

Rental Agreement & Policies

The Rental Agreement & Policies of Luna Beach Properties, LLC are designed to provide you with great service. Please read carefully and follow policies as listed below:

RESERVATION AGREEMENT: A reservation agreement listing rules, regulations, dates of visit and property information will be emailed to you after your initial booking. Carefully CHECK your reservation agreement for accuracy and call (866.512.7387) or email Rentals@LunaBeachProperties.com immediately if any corrections are necessary; otherwise, it will be assumed correct.

RENTAL PRE-PAYMENT & FINAL PAYMENT: Rental Pre-Payment varies by property:

• 1 & 2 Bedroom $200.00
•  3 Bedroom $300.00
• 4 Bedroom $400.00
• The Rental Pre-Payment is a portion of your rent and will be applied to your total rental; therefore it will NOT be refunded following your departure.
• Final payment is due 30 days prior to arrival.
• Payment in full is required at reservation if arrival occurs within 30 days.
• We accept Visa, MasterCard, Discover, Money Order, or Personal Check. You are welcome to use any payment method; however a valid credit card number on file is required.

DAMAGE WAIVER: This Damage Waiver plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $1,000.00. Any damages that exceed $1,000.00 will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $1,000.00.

TRIP INSURANCE: Trip Insurance provides for incidentals before or during your scheduled trip. Trip Insurance provides reimbursement for unused, non-refundable payments including: mandatory evacuations, sickness, injury or death, extension of school year, armed service revocation. The cost for Trip Insurance is calculated at 6.95% of the total rental rate, departure fee, tax, & processing fee. For example: Rental Rate $1000.00 Departure Fee $100.00 Tax $121.00 Processing $15.00 Total Charge $1236.00 x 6.95% = $85.90 for Trip Insurance Travel Insurance is the sole responsibility of the guest, however we strongly suggest that you purchase trip insurance. CSA Travel Insurance: http://www.csatravelpro.com/

FEES AND TAXES: A $25 non-refundable reservation processing fee, to cover expenses associated with the initial reservation, is due at reservation time and applies to all reservations. Lodging tax & departure fees varies by property & location.

• Lodging tax varies from 6% in Ft. Morgan to 11% for Gulf Shores & Orange Beach.
• Departure Fees varies from $70.00 to $200.00 depending on the size of the unit.

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